Appointment Cancellation Policy
Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full massage session.
• You may cancel your appointment without charge anytime before the close of business on the business day preceding your appointment.
• Same day cancellations will be charged 50% of the scheduled service price.
• If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
Can I cancel any time?
Cancellation during initial term
You may cancel your Membership Agreement during the initial term of your membership upon the following conditions:
You change your permanent residence to a location more than 25 miles from Body Solution.
Permanent disability as established with the submission of a letter from your doctor.
Once you have been approved for cancellation you will be relieved from making payment for membership dues.
Cancellation during auto-renewal term
You may cancel your membership upon 30-day advance written notice to Body Solution.